Reservation Cancellations
Cancellation of a reservation must be done at least forty eight (48) hours prior to the scheduled date and hour of commencement of the vehicle’s rental (always according to the exact hour of reservation), as this has been made in the company’s reservations system. Should you wish to cancel a reservation, you should contact the company through the reservations system of which you made the reservation.

The following charges shall apply for the cancellation of reservations:

In case of a cancellation notice received by Top Rent at least forty eight (48) hours prior to the scheduled commencement of the vehicle’s rental, any amount prepaid shall be refunded. In case the payment has been made by card (credit or debit) the refund of the respective amount may take up to 14 days depending on the partner bank of the card you used while making your booking.

In case of a cancellation notice received by Top Rent less than forty eight (48) hours prior to the scheduled commencement of the vehicle’s rental, there shall be no refund of any amount that may have been prepaid.